Privacy Policy

Introduction

Cuento ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trycuento.com, purchase our services, and use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information

When you visit our website or purchase our services, we may collect personally identifiable information, such as:

• Name

• Email address

• Payment information (processed via Stripe)

• Any other information you provide during the intake/onboarding process

Non-Personal Information

We may also collect non-personal information about you, such as your browser type, operating system, and IP address. This information is used to improve the performance and usability of our website.

2. Use of Your Information

We use the information we collect to:

• Provide, operate, and maintain our services

• Process transactions and manage your orders

• Communicate with you, including responding to your inquiries

• Improve our website and services

• Send you updates and promotional materials (if you have opted-in to receive them)

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

• When required by law or in response to legal processes.

• If we believe disclosure is necessary to protect our rights, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through a secure gateway provider (Stripe) and are not stored or processed on our servers.

5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Object to the processing of your personal information

To exercise these rights, please contact us at service@trycuento.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party websites.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: service@trycuento.com

Address:

2015 Southeast 12th Street

Cape Coral

Florida

33990

By using our website and services, you consent to this Privacy Policy.